Support
Got questions? We’ve got answers! Whether you're curious about how Nul works, what to expect from our program, or how to manage your subscription, our FAQ page has you covered.We've compiled the most common questions to help you get started with confidence. If you can’t find what you’re looking for, feel free to reach out—we’re here to help.

Empowering You to Take Control of Your Relationship with Alcohol

Welcome to Nul! We’re so glad you’re here. If you have any questions about The Nul Programmes, your medication, therapy sessions or how to get the most out of your journey, you’re in the right place. Below, you’ll find answers to the most commonly asked questions.

Support

It’s important to note that you can contact Nul at any time using hello@choosenul.com if you are unclear on any of the below or would like further advice.

You will also have the opportunity to check in with a registered clinician once a month as standard throughout the process to talk through how the programme is going. You can schedule this by contacting hello@choosenul.com and you will be able to reach a clinician for support at any time outside of these check-ins.

Contact us

Frequently Asked Questions

If you can’t find the answer to your question below then don’t hesitate to contact us.

About The Nul Medication Programme 
  • How does The Nul Medication Programme work?

  • What is the Sinclair Method?

  • Is Nul’s Medication Programme scientifically proven?

  • Does Nul follow an abstinence-based approach?

  • How does the medication work?

  • What are opioid antagonists, and how do they help?

  • Is the medication new?

  • Who should NOT take naltrexone or nalmefene?

  • Will alcohol feel different on this programme?

  • How long does it take to see results?

  • Why isn’t this medication more widely used?

  • How do I know when The Nul Programme is working?

  • Who provides the alcohol reduction service?

Getting started
  • Do I need a prescription for Nalmefene or Naltrexone?

  • What is a liver function test (LFT) and why do I need to take one?

  • Do I need to see my GP before starting the programme?

  • Does my GP need to know?

Taking the medication
  • How do I take my medication?

  • What are the common side effects of Naltrexone and Nalmefene?

  • Possible side effects - Naltrexone

  • Possible side effects - Nalmefene

  • What if I miss a dose?

  • Can I take my medication with food?

  • Is this programme suitable if I’m still drinking?

  • What do I do if I need more medication sooner than expected?

  • I’m having trouble using my medication. Who can help me?

Shipping and Payments
  • Where is Nul based?

  • When will my medication be delivered?

  • Where is my order?

  • Why do I need to sign for my parcel?

  • What happens if I miss a delivery?

  • Can I change my delivery address?

  • "Do you ship internationally?"

  • What should I do if there’s something wrong with my order?

  • When will I be charged?

  • What if I’m going on holiday and need my medication early?

  • How do I pause, skip, or reschedule a delivery?

  • Thinking about cancelling? Here’s what to do

Support throughout your journey
  • Access to the clinician support (our Medication Programme Customers)

  • How do I stay accountable?

  • How do I break drinking habits?

  • How can I set goals for my progress?

  • How do I track my progress?

  • What should I do when I experience a craving?

  • What if I don’t feel immediate changes?

  • What are the Weekly Support sessions for Medication Programme?

About the Nul IFS Therapy Programme
  • What is IFS and how does it help reduce alcohol consumption?

  • How do the therapy sessions work?

  • Can I have therapy sessions face to face?

  • What happens in individual therapy?

  • What happens in group therapy?

  • Is this therapy like AA or rehab?